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Web based cooperation and collaboration

Phishing for phishing awareness

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Pages 584-593 | Received 18 Mar 2011, Accepted 13 Oct 2011, Accepted author version posted online: 19 Oct 2011, Published online: 09 Nov 2011
 

Abstract

Using various social-engineering techniques, criminals run havoc on the Internet and defraud many people in a number of different ways. This puts various organisational communities at risk. Therefore, it is important that people within such communities should learn how to protect themselves when active in cyberspace, or when dealing with cyber-related technologies. Training can indeed play a big role in this regard, and consequently, assist by altering the insecure behaviour of many people. The objective of this article is to ascertain whether simulating phishing attacks together with embedded training can contribute towards cultivating users’ resistance towards ‘phishing attacks’. In order to achieve this objective, a phishing exercise at an institution in South Africa was conducted.

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