Unfortunately, account restrictions usually can only be resolved by GitHub Support directly, and community members generally cannot escalate tickets internally.

Since you already have an open ticket (#4358869), the best thing to do is:

• reply to the existing support email instead of opening multiple tickets
• provide any additional verification information they request
• mention that your active Copilot subscription is currently unusable due to the restriction

In some cases, responses can take longer depending on queue volume and the type of restriction involved.

Hopefully Support gets back to you soon and resolves it quickly.

If this helps resolve the issue, feel free to mark it as the accepted answer so it may help others facing the same problem in the future.

If your GitHub account has been restricted for several days and you already submitted support ticket #4358869, the best option is to continue working directly with GitHub Support because only they can review or remove account restrictions.

Since you also have an active Copilot subscription, mention that the restriction is preventing access to paid services. This may help provide additional context for your case.

You can try the following:

• Reply directly to your existing support ticket instead of creating multiple new tickets
• Check your email inbox and spam folder for responses from GitHub Support
• Make sure any requested verification or security steps are completed
• Avoid repeated login attempts or unusual activity while the account is under review

Unfortunately, community members and moderators cannot manually remove account restrictions or escalate tickets internally. Only GitHub Support has access to account review systems.

Hopefully your case gets resolved soon.

Usually GitHub restrictions happen due to suspicious activity, billing issues, policy violations, or too many automated actions. It’s best to contact GitHub Support and wait for their response.

GitHub account restrictions usually need to be resolved directly by Support, and community members cannot remove the restriction manually.

Since you already have ticket #4358869, the best thing to do is:

1. Reply to the existing ticket instead of creating new ones
2. Check your email spam/junk folder for GitHub responses
3. Make sure your payment method for Copilot is valid
4. Wait for a staff member to review the restriction

If the restriction was triggered automatically, support normally restores access after verification.

Community members cannot lift account restrictions directly, but replying to your existing support ticket usually helps keep it active in the queue.

Also check:

• spam/junk email folders
• billing status for Copilot
• any verification emails from GitHub

Unfortunately, account restrictions can typically only be handled directly by GitHub Support, and community members usually cannot escalate tickets internally. Since you already have an open support ticket (#4358869), the best course is to reply to the existing support thread, provide any requested verification details promptly, and clearly mention that your active Copilot subscription is currently unusable due to the restriction. Response times can vary depending on support volume and the nature of the restriction, but continuing with the current ticket is usually the fastest path to resolution.